Last Updated: September 2, 2024
About this Privacy Policy.
Your privacy is important to us. This Privacy Policy sets out the basis on which we, Axonix AI LLC, and our affiliates (collectively “AxonixAI”, “us”, or “we”), take care of your privacy.
This Privacy Policy explains how we collect, use, process, share, disclose, and store your Personal Information, collected through your interactions with us; including through our website www.axonix.ai and/or www.axonixai.com (the 'Site'), sales process, marketing activities, and other means as mentioned below.
The aim of this Privacy Policy is to ensure that you understand the Personal Information we collect from you, the purposes for which we collect it, how we use it, and how we share it. In sum, to explain to you how we protect your privacy, and explain to you your rights in connection to the Personal Information we collect and process about you.
The Personal Information collected by us will be processed pursuant to: (i) the manner described herein and (ii) all requirements set forth by laws governing personal data applicable to the geographical area where you are located, provided they are also applicable to us.
To learn more about your privacy rights and how we comply with the particular laws that may be applicable to us according to the geographical area where you are located, please refer to Appendixes. In the event of any conflict or inconsistency between the general section of this Privacy Policy and any applicable Appendix, the terms of such Appendix shall prevail.
About us.
Axonix AI LLC is a Limited Liability Company headquarteredin Texas.
For the purpose of this Privacy Policy, we are the datacontroller of your Personal Information as described in this document, unlessexpressly specified otherwise.
Personal Information we collect.
As used in this Privacy Policy, 'Personal Information' meansany data relating to an identified or identifiable individual including, butnot limited to: your name, last name, company name, email address, phonenumber, and date of birth, among others.
We collect Personal Information from you through ourinteractions with you and through our services. You provide some of this datadirectly, and we get some of it by collecting data about your interactions,use, and experiences with our products. The Personal Information we collectdepends on the context of your interactions with us and the choices you make.
We collect your Personal Information when you:
- Register, complete, or submit information or forms on our Site.
- Download content on our Site.
- Register for webcasts, seminars, conferences, etc., sponsored by us, or a partner.
- Provide us with feedback and information via phone, email, social media, etc.
- Answer a survey.
- Subscribe to our newsletters or other content-related material.
- Use live chat and communicate with us. Our live chat is operated by a third-party service provider, who has access to such information and can use it in compliance with this Privacy Policy to provide customer service and improve the service. Telephone calls or chat conversations may be monitored or recorded for quality assurance purposes.
- Use forums or leave comments on our Site.
- Purchase or use our products and/or services.
- During in-person meetings or at our events, conferences, workshops, or gatherings.
- Online information about you may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on our Site or sites of third parties. (Please reference our Cookie Policy).
Categories of Personal Information and specificpieces of Personal Information we collect from you.
We may collect in the future the following categories ofPersonal Information listed below from consumers, for commercial and/orbusiness purposes:
Identifiers and registration contact information: such as name, e-mail address, postal address, telephone number, account name, online identifier, Internet Protocol (IP) address, or other similar identifiers.
Customer records information: such as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, bank account number, credit or debit card number, or other financial information.
Characteristics of protected classifications under California or federal law: such as age, gender, etc.
Commercial information: such as delivery information and records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies and transactions made with us.
Internet or other electronic network activity information: device information and device identifiers, browser type and language, browsing history, search history, and information regarding a consumer's interaction with an Internet website, application, or advertisement, and data connection and use, such as information you download.
Geolocation data: such as city, state, zip code, etc. related to your IP address.
Inferences on your preferences and characteristics.
Other information: such as any other information you choose to provide us directly in relation to the use of our services, surveys we send you, etc., customer information such as questions and other messages that you send us directly through online forms, chats, e-mail, phone, or post, summaries or voice recordings of your interactions with customer service.
Personal Information we collect automatically.
Our Site automatically collects certain information, through automatic data collection tools such as cookies, and beacons, among others. These tools automatically collect the following information:
Technical information including, but not limited to, browser type, operating system, device information, online identifiers including cookie data and Internet Protocol address (IP), domain name, referral URL, time zone setting, and/or time-stamp for your visit, and information about your devices.
Usage information including, but not limited to, geographic location information (such as your country and/or state), date and time you visited our Site, number and frequency of visitors to our Site, page views and search queries, clickstream behaviors, among others. Also, it may include details of your use of third-party applications in connection with our service.
We use your Personal Information for the following purposes:
We use your Personal Information to fulfill certainbusiness/commercial purposes (collectively the “Purposes”). These purposes include:
*To fulfill the purpose for which the Personal Information is provided.
*To provide you with information, products, and/or services that you request from us.
*To communicate and respond to your requests and inquiries to us.
*To operate our business and provide you with our products and services: engage in transactions with clients, and process orders from our services.
*To follow up with our products and/or services after delivering them (live chat, email, or phone inquiries).
*To provide consumers with e-mail alerts, product announcements, software updates, upcoming events, event registrations, and other notices concerning our products and/or services, or events or news that might be of interest to the consumer.
*To customize the content and advertising you see on our Site, personalizing your experience and allowing us to deliver the type of content and product offerings you are most interested in and to send periodic emails regarding our products and/or services.
*To administer and improve the functionality of our Site and its technical and functional management and present its content to our clients or others.
*To analyze, develop and improve the use and performance of our Site.
*To modify, enhance, or improve our services and/or provision of such services to our clients and/or for quality assurance. As necessary and appropriate to protect our rights or property, or those of our clients or others.
*To carry our obligations and enforce our rights arising from any agreement entered by and between us and our clients or other contractual third party, including billing and collections. For testing, research, analysis, and product and services development.
*To manage the security of our Site.
*To comply with applicable laws and regulations to operate our business.
*To respond to law enforcement requests as required by applicable law, court order, or governmental regulations. As described to the consumer when collecting their Personal Information.
*To market our products and/or services and/or related products and services, and to tailor our marketing and sales activities to our clients interests.
We do not collect additional categories of Personal Information, nor process the collected Personal Information for a different purpose than the ones described in this Privacy Policy and Appendixes.The Personal Information we collect allows us to keep you posted on our latest product announcements, software updates, and upcoming events. Also, to customize the content and advertising you see on our Site, personalizing your experience and allowing us to deliver the type of content and product offerings you are most interested in and to send periodic emails regarding our products and/or services. If you don't want to be on our mailing list, you can opt-out anytime by contacting us at the following email address: legal@axonix.ai
5. Legal basis we follow to process your Personal Information.
We rely on the following legal bases to collect and process your Personal Information under applicable data protection laws:
Consent: where you have provided your consent for the processing of your Personal Information for a specific purpose.
Performance of a contract: where processing is necessary for the performance of a contract with you or taking steps prior to entering a contract with you.
Legal obligation: where we have a legal obligation to process your Personal Information for example when responding to a public or governmental authority, courts, or regulators, according to a legal obligation under applicable law.
Legitimate interest: to satisfy a legitimate interest, for example when it is not required by law but it clearly benefits you.
Data retention and deletion.
We will keep your Personal Information as long as necessary to fulfill the purposes described herein. Upon your request, we will delete your Personal Information, unless we are allowed or required to keep certain Personal Information, for example, to fulfill a legal obligation or to resolvea dispute, etc.
How secure is your Personal Information.
We design our systems with your security and privacy in mind. We are firmly committed to the security of your Personal Information. We will make our best efforts to protect your Personal Information by implementing adequate technical, physical, administrative, and organizational measures, in order to guarantee the security of your information. We have implemented several measures such as encryption, and pseudonymization, among others to protect your information. However, please be advised that no system is ever completely secure, and you can decide not to use our products and/or services.
We also encourage you to take all possible measures to secure your Personal Information by using a safe strong password that is not used on other online services, never sharing your password with others, signing off the account immediately after having used the account, being sure you have signed off when using a shared computer, among others.
Data Breaches.
Despite our best efforts to guarantee the maximum possible level of security of your information by adopting technical and organizational measures to contribute to the security of your data, there may be data breaches. Provided we suffer a data breach, we will take all necessary measures to reduce its effects and we will comply with applicable laws.
Do Not Track settings.
Our Site does not recognize Do Not Track signals. Some thirdparties may collect aggregate information about the users’ online activitiesover time and across websites when they use the Site. While this informationdoes not include personally identifiable information, certain processingactivities that combine aggregate information with other information inpossession of such third parties could result in the identification of users.
Update this Privacy Policy.
We may make changes to this Privacy Policy from time to time. We encourage you to review it regularly to learn how we are protecting your privacy. Unless stated otherwise, our Privacy Policy applies to all the Personal Information we have about you. We will post any changes to this policy on this page, and we may also contact you via your contact information, for example by email. Each version of this policy is identified at the bottom of the page by its effective date.
How to contact us.
Thanks for reading our Privacy Policy. If you have any questions, requests, comments, and/or concerns regarding this Privacy Policy, please contact us at the following e-mail: legal@axonix.ai
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